AFTER SALES SERVICE

Our solutions

AFTER THE PURCHASE OF YOUR AUTOCLAVE

When you buy an industrial autoclave from Daxen,you will benefit from personalised support during the initial use of your unit. We carry out performance monitoring to ensure that your industrial autoclave meets your needs and the factory settings you have set up. To control your autoclave, our specialist technicians can take control of your unit remotely to monitor and track its performance.

This allows us to keep an eye on the proper use of your industrial autoclave and to correct any malfunctions. This curative prevention is very much appreciated by our customers as they benefit from personalised support at all times.

Discover all the facets of preventive and corrective maintenance by Daxen.

REGULAR REPAIR AND MAINTENANCE

The monitoring and control of industrial autoclaves sometimes leads us to intervene in operating problems. Our support services allow you to benefit from regular maintenance to avoid breakdowns. This is the solution we recommend to optimise the life and operation of an industrial autoclave. This maintenance allows us to check several control points on your autoclave and to service certain parts annually. Regular maintenance (as with any machine) considerably reduces the number of breakdowns or problems that could disrupt your production.

Our technical department will come to your site to carry out repairs if necessary. This service commits us to intervene within a short period of time to limit your production stoppage and repair your industrial autoclave as quickly as possible.

THESE SERVICES ARE ORGANISED AS FOLLOWS:

  • Preventive and curative maintenance, et curative de ces machines ou d’autres. Ces actions peuvent être organisées autour d’un contrat de maintenance avec des engagements d’intervention et de réussite.
  • Management of verification and requalification operations liées à la réglementation des appareils sous pression (épreuve hydraulique) ou contrôle par émission acoustique.
  • All these maintenance operations can be completed by the implementation of specific CMMS type software for this type of machine.
  • Metrological management: all the measurements of each machine are subject to a calibration check according to the procedures established for this type of hot equipment. Submission of a report.
  • Removal of equipment.

SPARE PARTS AND CONSUMABLES

In short, a manufacturer must be able to provide a permanent service around its machines.
DAXEN has an internal structure specifically oriented towards service and the supply of spare parts.

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ZA du Guimand – 15-17 rue Marie Curie
26120 Malissard (FRANCE)

© Daxen 2021 - Tous droits réservés